Information Technology Operations Specialist

Overview Information Technology Operations Specialist

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Aajil

– Keep Saudi Arabia's fastest-growing fintech running at startup speed.

We're Aajil (previously BuildNow), processing hundreds of millions in BNPL transactions across the Kingdom. We need an IT Operations Specialist to ensure our team has the tech they need to transform Saudi SME trade.

The Role Based in our Riyadh headquarters, you'll be the tech hero for 30+ builders disrupting traditional trade.

Core Responsibilities

Own end-to-end employee onboarding : accounts, equipment, configure access.

Administer our SaaS stack with security-first mindset and least-privilege access.

Automate repetitive tasks using Python / Bash scripts or low-code tools - if you do it twice, you automate it.

Maintain device inventory, manage software licenses, and ensure all hardware is encrypted.

Document everything : create SOPs, maintain asset registers, and run monthly "tech tips" sessions for the team.

Coordinate with vendors for renewals, troubleshoot network issues, and be first responder for any tech emergencies.

What You Bring

2+ years hands-on IT support experience, ideally in a fast-paced startup or tech environment.

Solid experience administering Google Workspace (or Microsoft 365) and common SaaS tools.

Comfortable supporting both macOS and Windows - you can troubleshoot anything from printer drivers to VPN configs.

Basic scripting skills (Python, Bash, or PowerShell) and genuine excitement about automation.

Understanding of security basics : MFA, device encryption, access controls, patch management.

Natural problem-solver who stays calm under pressure and communicates clearly.

Fluent English required, Arabic is a plus.

Bachelor's degree in IT, Computer Science, or equivalent practical experience.

What We Offer

Competitive compensation package.

Direct impact - your work directly enables Saudi's most ambitious fintech team.

Freedom to choose and implement the tools that work best.

Career growth in a company scaling rapidly.

Relocation support to Riyadh.

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