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Merchant Acquiring Manager / Growth Consultant

PayTech Nexus LtdRiyadh, Saudi Arabia

30+ days ago

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Job description

JOB TITLE : Merchant Acquiring Manager / Growth Consultant

TERM : 12 months

CLIENT LOCATION : Riyadh, KSA

DIVISION : Merchant Acquiring

RELEVANT EXPERIENCE : 5-8 years experience in merchant acquiring and payments industry with 2-3 years in managerial role

MANDATORY REQUIREMENTS

Experience in merchant acquiring and payments business
Proven Product management experience
Strategic acumen and growth mindset

PURPOSE OF JOB

Drive strategic growth and operational excellence in merchant acquiring business through product management expertise, strategic thinking, stakeholder alignment, and market expansion initiatives to achieve next-level scale in customer acquisition and transaction volumes.

TASKS

Core Responsibilities and Accountabilities

Strategic Product Management & Business Strategy

Conduct comprehensive assessment of current Merchant Acquiring product portfolio and competitive positioning

Develop strategic roadmap for product enhancements, new service offerings, and market expansion

Lead market intelligence initiatives to identify emerging opportunities and competitive threats

Define product requirements and specifications aligned with aggressive growth objectives

Establish comprehensive product performance metrics and KPI frameworks

Support the strategic planning initiatives including business case development and ROI analysis

Design and execute market entry strategies for new customer segments and geographical regions

Business Development & Growth Strategy

Design and implement comprehensive strategies to scale merchant customer base and transaction volumes

Develop and execute targeted customer acquisition strategies across various merchant segments (SME, Enterprise, E- commerce)

Create and manage strategic partnership programs, payment facilitators, and technology providers

Drive revenue growth through upselling, cross-selling, and merchant lifecycle value optimization

Analyze market trends, competitive landscape, and emerging opportunities in merchant acquiring

Develop comprehensive go-to-market strategies for the products and service enhancements

Create sophisticated customer segmentation strategies and personalized acquisition approaches

Lead pricing strategy development including competitive analysis and value-based pricing models

Strategic Business Development Requirements

Drive market expansion initiatives including new vertical market penetration and geographical expansion

Develop strategic business development frameworks including lead generation, qualification, and conversion processes

Establish strategic metrics and performance indicators for business development activities

Lead competitive intelligence initiatives and market positioning strategies

Drive strategic acquisition and partnership evaluation processes

Lead strategic customer research and market analysis initiatives

Operational Excellence

Review and optimize existing merchant onboarding and lifecycle management processes

Identify operational inefficiencies and recommend process improvements

Establish best practices for merchant acquiring business

Develop frameworks for measuring and improving merchant satisfaction and retention

Create scalable operational models to support growth targets

Knowledge and Experience

Essential Requirements

5-8 years experience in merchant acquiring and payments industry with 2-3 years in managerial role

Proven managerial experience in product management within financial services / fintech

Track record of leading teams and driving business results in payments / acquiring

Deep understanding of payment processing, acquiring systems, and merchant services

Experience managing merchant acquiring business growth initiatives and team leadership

Strong analytical and strategic thinking skills with ability to manage complex projects

Technical Expertise

Knowledge of payment rails, clearing and settlement processes

Understanding of regulatory requirements in merchant acquiring (Mada, Schemes, SAMA etc)

Familiarity with emerging payment technologies (digital wallets, API integration, embedded payments)

Experience with product development methodologies (Agile, Scrum)

Leadership & Management

Strong communication and presentation skills for internal and external stakeholders

Experience working with senior management and driving strategic initiatives

Cultural fit for collaborative leadership in dynamic, growth-oriented environments

Preferred Qualifications

Mastercard network experience and industry relationships

Bachelor's degree in Business, Finance, or Technology

Experience leading digital transformation initiatives in financial services

International markets exposure and multi-currency operations knowledge

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