Office Sales Representative

Overview

For more than 30 years, we developed a coffee system that allowed people to create the perfect barista-quality experience at home. We had that dream, and we made it a reality.

Our innovations have redefined the way millions of people enjoy their coffee, growing from a ground-breaking idea in Switzerland to a global brand with a presence in 82 countries.

Our growth comes from our commitment to research and development in order to pioneer and be the reference in the portioned coffee sector to provide the very highest quality coffees that could be enjoyed in the comfort of consumers\' own homes and also savored at out-of-home locations, such as restaurants, hotels and offices. We guarantee quality by taking a careful, thoughtful approach in how we source our ingredients, produce and market our premium coffee products. With corporate headquarters in Vevey, Switzerland, Nespresso is present in over 60 countries and counts over 13,000 employees worldwide. To learn more visit

What working at Nespresso means?

At Nespresso sustainability is at the heart of everything we do, because we believe that coffee can be a force for good which shapes lives and landscapes for the better. We celebrate farmers as artists and revive devastated farmlands to grow new beginnings.

We’ve built our company, our products and our practices on one simple premise : that every cup of Nespresso should have a positive impact. Whether it is in supporting the people who nurture, grow and harvest coffee beans or our choice of materials, production processes and what we do to help customers recycle our aluminum coffee capsules. We believe in empowering everyone to be an agent of change, contributing to a community sharing similar values.

How will you Grow?

At Nespresso, we believe that every employee should have the opportunity to reach their full potential.

We know that our people set us apart and ensure we are successful year after year. That’s why we want you to be the best you can be every day.

You will have many opportunities to make a difference and develop and continuously grow your knowledge and competencies in a fast-changing environment. We come together as a diverse team to challenge the status quo and cultivate new ideas that push the boundaries, both within and outside of coffee.

We are at our best when we take action and work collectively to achieve our ambition.

What we Offer?

Nespresso is a caring company. Just as we care about our customers, the coffee farmers and the natural environment, we also care about our people and offer them a dynamic, inclusive, and international working environment with many opportunities across different functions and regions, and even across brands under our parent company, Nestlé. It helps you reach your full potential, such as an internationally mobile career that truly broadens your experience and knowledge.

We believe that ‘the whole is greater than the sum of its parts’. That is why we are committed to offer a competitive total rewards package that includes fixed pay, variable pay, employee benefits, and personal growth and development for all employees. Our total rewards package varies locally to reflect differing candidate aspirations and to respond to what our employees value in each market. Across the globe, we make sure that everyone who works with us has everything they need to succeed.

Our success is based on You. Your consideration for one another directly impacts our work, our brand, and our products. Together, we’ve created a culture with respect at its core that extends to our hiring process. We recruit people and provide equal opportunities for all – because we understand that innovation can come from anyone, and excellence comes from us all working together.

Main Job Purpose :

Acquire new customers in the strategic segment and / or evolve the business with existing customers in the assigned geographical territory to deliver agreed objectives / targets.

A day in the life of an Office Sales Representative

• Aligned with the sales field plan, identify sales opportunities within designated territory
• Identify and contact prospects using diverse methods and tools (cold calling / visit, social media, events)
• Acquire new customers by following the Nespresso B2B Office guidelines
• Use of CRM system to manage leads, grow / maintain existing customers
• Liaise with B2B Sales Support and Customer Care teams to ensure flawless execution of lead management activities
• Increase business with existing customers / maximize penetration rate in a customer (share of throat)
• Provide market intelligence to the sales team
• Liaise with B2B Sales Support and Customer Care teams to ensure flawless execution of customer lifecycle management.
• Collect accurate inputs to ensure compliance of the sales process.
• Compliance with Nestlé and Nespresso business principles and policies including Nestlé Nespresso trade policy, local Sales policy, local Trade Terms, Safety, and legal regulations.

What will make you successful

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