Product Marketing Manager

Overview

About Lucidya

Lucidya is the MENA region's leading AI-powered Unified Customer Experience platform, helping brands turn customer data into growth. Our suite—Social Listening, OmniServe, AI Agents, Profiles (CDP), Surveys, and Media Monitoring—enables organizations to understand audiences, shape strategy, and deliver experiences that truly matter. With cutting-edge AI, including our new Agentic AI product line, Lucidya is shaping the future of customer engagement in the Arab world.

Why We're Hiring

Our product marketing team is growing. Today, one PMM supports 6–7 product managers, a heroic effort, but not sustainable. To scale effectively, launch game-changing products, and operate truly cross-functionally, we're bringing on another Product Marketing Manager to lead go-to-market (GTM) strategy and product launches. This role is critical : you'll shape how new products, especially Agentic AI, enter the market, gain adoption, and create measurable business impact.

The Role

As a Product Marketing Manager, you'll be the connective tissue between Product, Marketing, Sales, and CX. You'll own launches end-to-end, translating technical features into compelling stories that drive adoption and revenue. From positioning to sales enablement to post-launch analysis, you'll ensure our innovations make a splash, and stick. This is a high-impact, high-visibility role for someone who thrives in fast-moving, cross-functional environments and loves building from scratch.

What You'll Do

• Lead GTM Strategy & Execution — Own launches from strategy to campaign rollout, ensuring they hit the market with clarity and impact
• Craft Positioning & Messaging — Translate complex AI capabilities into narratives that resonate with buyers
• Enable Sales & Success — Build training, playbooks, and battlecards so teams can pitch with confidence
• Drive Adoption — Partner with Product, Marketing, and CX to create programs that increase feature and product uptake
• Shape the Roadmap — Bring market intelligence, customer insights, and competitive analysis into product planning
• Own Budgets & ROI — Plan, forecast, and track GTM investments to maximize efficiency and business outcomes
• Champion Market Insights — Continuously research trends, competitors, and customer needs to keep Lucidya one step ahead

Your Day-to-Day

What Success Looks Like

Requirements

Why You'll Love This Role

Benefits

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