Citrix VDI Administrator

Overview

Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 15 million users choose Tabby to stay in control of their spending and make the most out of their money. Tabby’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 40,000 global brands and small businesses use Tabby to accelerate growth by offering easy and flexible payments online and in stores. Tabby generates significant transaction volume for its partner brands and operates as a leading fintech in the GCC region. Tabby launched in 2019 and has raised funding from global and regional investors, currently valued at $4.3 billion. We are seeking an experienced Senior Citrix VDI Engineer (L3) to lead the design, implementation, and growth of our Virtual Desktop Infrastructure in Saudi Arabia and other MENA countries. This role is key to ensuring high-quality, secure, and scalable VDI services for our business. You will be the technical expert for Citrix, guiding local deployments, driving performance improvements, and engaging with vendors to resolve complex issues. Job Details

Department :

Infrastructure Employment Type :

Full Time Location :

Remote Workplace type :

Fully remote Reporting To :

Denis Ogarkov Key Responsibilities

VDI Ownership :

Lead regional Citrix projects, migrations, and platform enhancements, aligning with global VDI strategy. Operations & Escalation :

Act as L3 escalation point for complex incidents, performance bottlenecks, and integration challenges. Vendor Management :

Open, drive, and manage vendor support cases (Citrix, Nutanix, cloud providers), ensuring clear communication and timely resolution. Stakeholder Communication :

Represent VDI function in cross-team discussions, translating technical details into clear outcomes. Infrastructure Alignment :

Collaborate with networking, security, and identity teams to integrate Citrix with enterprise services (FortiGate, GCP, Azure, Active Directory, etc.). Performance & Monitoring :

Own monitoring and capacity planning (Citrix Director, Zabbix, Nutanix Prism where applicable). Participate in on-call rotations and provide support during major incidents. Documentation & Mentoring :

Maintain knowledge base and runbooks; guide L2 engineers. Continuous Improvement :

Evaluate and implement enhancements to VDI user experience, security posture, and operational efficiency. Skills, Knowledge & Expertise

Citrix Expertise :

5+ years with Citrix Virtual Apps & Desktops (CVAD), Citrix DaaS, ADC / Netscaler, MCS / PVS, WEM, Profile Management. VDI Lifecycle :

Golden image management, app layering, policies, and logon optimization. Virtualization :

Hands-on with XenServer; Nutanix AHV knowledge is a plus. Networking Awareness :

Understanding of VLANs, routing, OSI, and how computer networks work. OS & Infra :

Deep knowledge of Windows Server and Active Directory; Linux VDA familiarity is a plus. Automation :

Scripting knowledge (PowerShell, Python, Bash) for administration and automation; cloud function experience a plus. Troubleshooting & Monitoring :

Experience with Citrix Director, Zabbix, and advanced session / profile debugging. Vendor Interaction :

Proven ability to handle vendor support cases and secure timely resolutions. Communication :

Fluent English, written and spoken; able to work with international teams and external vendors. Nice to Have

Familiarity with Nutanix AHV and Prism for VDI workloads. Exposure to compliance frameworks (SAMA, PCI-DSS). Experience with ITSM tools (Jira Service Management, ServiceNow). Job Benefits

Full-time B2B contract Fully remote setup Up to 20% tax allowance 22 paid leave days annually Stock options (ESOP) in a fast-scaling, pre-IPO company Flexi benefits for wellness, travel, or learning Work with a high-performing, international engineering team in a global fintech unicorn Relocation support is available to hubs in Armenia, Georgia, Serbia, Portugal, and Spain, including flights, temporary accommodation, and legal setup (if needed). About Tabby

Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. Tabby has generated over $7 billion in transaction volume for its partner brands and has the highest rated, most reviewed, largest and fastest growing app of any fintech in the GCC region. Tabby launched operations in 2020 and has raised +$1 billion in equity and debt funding from global and regional investors. Hiring Process

Stages include applied, review, HR call, technical interview, final interview, and hire.

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