Project Director Professional Services

Based in Riyadh, Saudi Arabia the Project Director role is a unique opportunity to lead customer relationships and drive service engagements with our customers.

What you will do

Drive mutual understanding of Adobe’s industry‑leading capabilities and evangelise how those capabilities build long‑term value for the customer across various business units and organizations.

Develop and maintain a roadmap with the customer to drive value realization and growth in the adoption of Adobe solutions.

Build and use relationships within Adobe to solve very complex customer problems, including working with product teams to improve solutions.

Apply situational awareness of engagement challenges, trends and opportunities and communicate accordingly.

Coordinate customer engagements involving various project teams, daily manage project plans and ensure delivery alignment.

Serve as the main contact for the customer from presales through engagement, interacting at all levels within Adobe and the customer organization.

Help customers understand Adobe’s capabilities and the transformative power of digitization across their own customer lifecycle.

Partner with customers to understand their business objectives and requirements and deliver in the context of a statement of work.

Elevate and encourage your team through caring effective leadership.

Ensure strong governance, communication and collaboration with customer teams and internal Adobe teams, including alignment with the Adobe Governance Framework, ensuring resourcing, forecasting, backlog and reporting are consistent.

Continually manage customer expectations, manage scope and identify / mitigate risks.

Apply Adobe’s services methodology, apprentice others in the methodology and drive continuous improvements in our ways of working.

Achieve customer happiness through successful delivery of defined scope and successful realization of key business objectives and metrics.

What You Need to Succeed

10 years of experience leading projects in a consulting and / or technology professional services organization.

Experience providing consulting services to high‑tech customers is desirable.

Engaging people leader with demonstrable ability to lead and encourage teams.

Strong executive presence, including the ability to partner with and effectively influence client managers, directors, VPs, CMOs and CXOs.

Proven organizational skills to plan and coordinate complex projects.

Excellent verbal and written communication skills.

High degree of intellectual curiosity and ability to absorb new concepts quickly.

High level of energy and personal drive.

Experience with one or more of the following preferred : digital marketing, technology / software / SaaS concepts, custom software development processes and methodologies (including managing Agile projects), technology project management and governance.

Familiarity with local regulations and business practices in the UAE.

Fluency in English.

Adobe is an equal‑opportunity employer. We welcome and encourage diversity in the workplace regardless of race, gender, religion, age, sexual orientation, gender identity, disability or veteran status.

Adobe is proud to be an Equal Employment Opportunity and affirmative action employer. Learn more.

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