Senior Manager - Identity Access Management
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Job Description
The role is responsible for leading the design, implementation, and governance of the organization’s IAM program. This includes defining access policies, managing identity lifecycles, overseeing privileged access controls, and ensuring compliance with regulatory and security frameworks. The role ensures secure and efficient access to systems and data across the enterprise while minimizing risks.
Responsibilities
- Develop and lead the enterprise-wide IAM strategy in alignment with InfoSec and IT strategies.
- Developing the architecture, design and standards of Identity Governance infrastructures including Active Directory, SAML, ADFS, FIM, Azure, Enterprise Authentication, Single Sign-on and Provisioning systems.
- Responsible for provisioning / de-provisioning of access to applications, infrastructure and operating systems as per established Policy, Standards and procedures.
- Responsible for updating and resolving request tickets and ensuring timely settlement of assigned user requests and issues as outlined by SLAs.
- Well experienced with the following processes : New Hire On-Boarding, Employee Off-Boarding, Department Transfers, Access Remediation, and Privileged Access.
- Assist with troubleshooting and problem analysis by working with other teams, vendors or users in diagnosing and resolving users access issues.
- Assist with unique / complex security access requests including internal and external audit and disaster recovery testing.
- Conduct periodic access reviews, audits, and risk assessments.
- Maintain IAM-related documentation, policies, standards, and procedures.
- Perform any other duties assigned to by line manager related to the nature of the work
- Enforce, incorporate, and comply with all necessary controls and related information security policies, procedures, practices, training, reporting, personal due diligence and vigilance, within departmental / unit activities and operations
Qualifications
Preferred Qualifications
A tertiary level qualification from an internationally recognized institutionCertified Identity and Access Manager (CIAM)Years & Nature of Experience
Recommended 5 to 7 years of equivalent experience where required competencies and experience has been demonstrated in user provisioning and de-provisioning.A specialist individual contributor or a team lead who has managed and delivered projectsHas team or technical supervision skillsDemonstrated expertise and experience with complex technical activitiesHas worked with more senior staff and dealt with complex issues, larger clients, accounts, projects, or internal relationships.Experience with different IAM Technologies such as Active Directory Federation Services (ADFS) and MS Identity Management (FIM / MIM)Strong knowledge of the different authentication protocols : Kerberos, LDAP, RADIUS, SAML, OAuthRequires strong interpersonal and organizational skills, including the ability to meet deadlines, follow written policies standards and procedures, and provide consistent and superior customer service.Strong knowledge and experience with different IAM Technologies such as Active Directory Federation Services (ADFS) and MS Identity Management (FIM / MIM)Strong knowledge of the different authentication protocols : Kerberos, LDAP, RADIUS, SAML, OAuth#J-18808-Ljbffr