Responsible for FM standards and delivery through KPI's / SLA's.
Complete of monthly client 7P report and present to site leaders for locations within remit by 15th of each month.
Accountable for the financial performance of assigned sites.
Responsible for adherence to business controls and CBRE processes and procedures.
Ensure proactive management of sites, projects and small works.
Ensure all PPMs are setup correctly in Si7.
Ensure all WOs are closed on time.
Provide guidance and make recommendations to the client on FM matters associated with the sites.
Responsible for initiating value add initiatives.
Proactive approach, takes ownership and commitment to drive improvement and complete tasks.
Ensure essential site systems and equipment is maintained.
Ensure a cost effective maintenance program for all buildings, plant, systems and equipment is in place.
Ensure projects are managed within the portfolio and delivered on time and within budget.
Manage suppliers to ensure delivery is per scope and to best standards.
Develop and manage pass-through opportunities to realize savings.
Financial
Responsible for all financial costs and controls for sites.
Support Multi Site FM with collating monthly billing.
Identify saving opportunities and report using value track templates
Be commercially aware and have a sound knowledge of cost controls and daily financial planning.
QHSE
Ensure that all Health & Safety and Environmental requirements are in place at sites.
Lead on any scheduled internal QHSE audits.
Completion of monthly self audits & scorecards is completed on time
QHSE e-learnings are completed on time for self and direct reports
Log books are implemented and maintained.
Own and manage the BCP and ensure it is known to all staff.
Ensure hazards & near misses are reported via Harbour. Min 1 per headcount per month.
Ensure Gemba walks are carried out with client QHSE.
Manage emergency procedures for the sites.
Ensure correct internal & client communication process is followed for accident reporting at sites.
People skills
To manage and develop the site teams through effective training and development and annual appraisals for direct reports to ensure objectives are achieved.
Strong supervisory skills and influencing ability.
Strong communication skills.
Be able to converse confidently with staff, customers and suppliers at all levels.
Strong team player with a passionate customer service focus.
Stakeholder Management
Completion of monthly client report on time and presents to client Site Leader
Establish meeting cadence with Site Leaders and maintain rolling action log
Establish relationship with all stakeholders
Confident when offering solutions and providing recommendations.
Ensure prompt response to stakeholders via email and ensure timely progress updates are provided.
Person Specification
Essential
Skills
Ability to lead, mentor and performance manage a multicultural team
Financial acumen
Confident and decisive
Problem solving
Customer focus
Pro active & drive to complete tasks
Vendor Management
Safety driven
Stakeholder management
Knowledge
Maximo
IOSH certification
Sharepoint
Experience
Experience with managing a team
Experience managing remote direct report(s)
Dealing with client leadership / stakeholders
Budgeting
Full P& L responsibility
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Manager Manager • Dammam, Eastern Province, Saudi Arabia
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