Junior Consultant / Consultant
Riyadh, KSA
Responsibilities
Manage all post-sales activity for Asite's customers through strong relationship-building, product knowledge, planning and execution.
- Develop a deep understanding of the product and speak with customers about the most relevant features / functionality for their specific business needs.
- Where required assist with new Asite customer implementation.
- Ensure that a plan is in place with each customer for deployment, change management and adoption programs.
- Increase customer retention by conducting regular check-in calls for tactical items and perform quarterly health checks for strategic reviews.
- Help to make Asite's platform a part of each customer's core architecture.
- Identification and tracking of enhancement requests and bugs on behalf of customers.
- Function as the voice of the customer and provide internal feedback on how Asite can continue to improve our service.
Good oral and written communication skills
Qualifications
Ability to manage multiple priorities successfullyStrong attention to detailOutstanding work ethic with a commitment to resultsGood presentation skillsBackground in AEC industry an advantage but not a mustWilling to travel according to project needs.#J-18808-Ljbffr