Waiter

Cipriani Middle East and EuropeSaudi Arabia

30+ days ago

Job description

Join to apply for the Waiter role at Cipriani Middle East and Europe

Job Description

Position Description

To serve guests in a quick, efficient, friendly and professional manner that meets or exceeds guest’s expectations.

Position Responsibilities

Duties And Responsibilities

Provide friendly, courteous and efficient service to all guests
Take orders and serve food and beverage items to customers in a timely, enthusiastic and professional manner.
Listen and respond to inquiries using a positive, clear speaking voice and professional body language.
Maintain an extensive knowledge of the menu and offer suggestions of dishes in accordance to the guest’s preference.
Able to safely transport hot and liquid items to and from the bar and kitchen areas.
Maintain a clean Dining Room area.
Anticipate and service the guest’s needs before requests are made.
Clean tables and / or counters after patrons have finished dining.
Follow proper time and attendance and uniform procedures.
Able to ascertain a guest’s satisfaction and handle any problems which may arise and informing a Manager / Team leader of the problem and how it was resolved.

Skills And Abilities

Able to speak, read, write, and understand the primary language(s) used in the workplace.

Good communication skills, both verbal and written.

Able to learn and perform all essential job functions accurately and safely.

Knowledge of the menu and beverage list and the ability to communicate clear suggestions to the guests.

Auditory and visual abilities to observe and detect signs of emergency situations.

Supporting Functions

Regular attendance in conformance with the company’s standards.

Due to the cyclical nature of the industry, Employees may be required to work varying schedules to reflect the business needs of the property.

Upon employment, all Employees are required to fully comply with Cipriani rules and regulations for the safe and effective operation of the facilities. Employees who violate organisation’s rules and regulations will be subject to disciplinary action that may lead to termination of employment.

Respond quickly and properly in any Restaurant emergency situation.

Maintain an alert and attentive demeanor at all times in addition to remaining calm during periods of heavy business volumes.

The ability to perform other tasks or project as assigned by Cipriani Management.

Working conditions

Most work tasks are performed indoors. Temperature is moderated and controlled by facility environmental systems.

Physical Requirements

Able to stand and exert well-paced mobility for an extended period of time.

Able to lift up to 25lbs. and on a regular and continuing basis.

Able to bend, stoop, kneel, reach, push, pull, twist, walk, crouch, squat and stretch to fulfill tasks.

Manual dexterity required to use and operate all necessary equipment.

Talking, hearing and seeing (vision) occur continuously in the process of communicating with guests, Supervisors and other Employees.

Intent & Function Of The Job Description

All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by Supervisors as deemed appropriate.

Position Qualifications

Education : High school or equivalent education preferred.

Experience Required : Minimum one year serving experience required.

Seniority level

Entry level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Hospitality

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Waiter • Saudi Arabia