Customer / Project Delivery Assistant

Overview

Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations that leverage low-, medium-, and high-energy X-ray technology—or multiple X-ray technologies—to address each customer’s unique security application requirements. Our commitment to excellence in imaging performance, innovative design, and uncompromising quality ensures our solutions consistently deliver best-in-class imaging, high reliability, and operator satisfaction, to help customers find threats and contraband with ease and confidence.

Overview of Role

The Customer Delivery Assistant supports the Project Manager and Customer Delivery Manager in ensuring smooth project delivery and customer satisfaction.

Responsibilities

Customer Communication & Coordination

• Liaise with end users and manage expectations
• Prepare and deliver civil work requirement documents
• Align installation logistics (e.g., cranes, forklifts)
• Address IT integration needs

Project Documentation & Planning

Site & Installation Management

Integration & Handover

Qualifications

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