Job Accountability & Activities :
- Develop and maintain the document system that controls the organization's quality standards, including amending, reviewing, and issuing.
- Ensure all personnel are adequately trained on procedures affecting their job function and aware of their role within the QA system.
- Coordinate and execute internal Quality Audits at least twice a year to ensure correct implementation of the Quality Assurance System.
- Maintain contract with the official certification organization and manage inspection and calibration records.
- Identify and eliminate non-conformances within the quality system, and ensure corrective actions are taken.
- Identify and implement training for personnel on quality assurance needs, especially for system changes.
- Register and follow up on customer, internal, and supplier complaints.
- Prepare pre-qualification documents, technical submittals, and marketing materials.
- Update catalog and maintain technical standards and specifications.
- Coordinate internal sales activities, including follow-up on quotations and customer technical support.
- Prepare and control the company's QA manual and all quality documentation.
- Perform internal and external audits on behalf of the company's management.
- Verify customer quality requirements documentation submittals.
- Monitor the progress and effectiveness of the project quality management system and recommend improvements.
- Coordinate quality-related correspondence with customers.
- Review and amend the QMS to suit changing business trends and organizational structure.
- Handle customer third-party audits and initiate necessary corrective and preventive actions.
- Manage the calibration and maintenance of measuring / testing equipment.
- Review the correctness of job-specific quality records prior to issuance to clients.
- Ensure consistent conformity of products / services to meet customer satisfaction.
Experience / Education & Certification :
Bachelor's degree in Engineering, preferably Polymer engineering.ISO 9001, 14001, and 45001 internal Auditor or Lead Auditor Certification.Behavior Skills / Competencies :
Decision-makingTeamworkDemonstrable experience in quality auditingInitiative-takingExperience in document management processesGood communication skillsCommitment to QualityEffective, analytical, and problem-solving skillsAbility to supervise othersEffective computer skillsRequired Experience :
5-6 years experience in a similar work environment, with a preference for manufacturing experience.
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