Associate Marketing Operations Strategist

Associate Marketing OperationsStrategist

About Toptal

Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce. We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold. Job Summary

We are seeking an Associate Marketing Operations Strategist to play a pivotal role in guiding Toptal’s marketing projects toward success. Working alongside the Marketing Operations team, you will collaborate with senior leaders in Marketing Strategy, Growth Product, Revenue, Creative, and Events to ensure marketing operations are directly aligned with business needs. Your work will involve coordinating projects across product, brand, content, events, and creative operations, balancing analytical acumen with strong project management abilities. This position blends a comprehensive approach to both strategy and hands-on project management, requiring strong analytical skills, operational rigor, and a working knowledge of marketing principles. This dual role combines data and reporting (analysis, campaign reporting, library accuracy, workflow tracking) with operations enablement (project management, intake processes, creative requests, and campaign automation). This is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English. Responsibilities

Project manage initiatives and projects across marketing functions, ensuring alignment with business needs, utilizing our in-house operations management tools. Manage workflows, improve processes, and facilitate review cycles to deliver projects on time and with quality, ensuring that project management tools like Asana are reporting accurate and helpful information. Perform regular and ad-hoc analyses using SQL, Google Sheets, or other reporting tools to provide actionable insights and verify activities. Support lifecycle and campaign operations in SFMC and HubSpot (segmentation, QA, scheduling, tracking, and reporting). In the first week, expect to

Onboard and review our operating frameworks (OKRs, RACIs, intake models). Independently participate in and complete company-wide training sessions. Meet your team, colleagues from the broader Marketing team, managers, and key stakeholders. Onboard and familiarize with critical business tools and vendors. In the first month, expect to

Audit current boards, queues, and reporting to understand workflows and quality bars. Write clear, structured creative briefs, coordinating with stakeholders and tracking execution through creative teams. Develop an understanding of Toptal’s business and how its services and brand are marketed. In the first three months, expect to

Maintain marketing libraries (success stories, testimonials, creative assets), ensuring accuracy and accessibility of data. Facilitate seamless cross-functional communication and provide status updates on milestones and deliverables. Contribute to the planning and execution of marketing automation campaigns in Salesforce Marketing Cloud and HubSpot, including segmentation, QA, scheduling, and reporting. Exercise discretion and independent judgment. In the first six months, expect to

Identify opportunities to optimize processes, automate repetitive tasks, and improve workflow coordination across marketing. Establish durable playbooks (briefing, intake, QA, post-mortems) and dashboards used by senior stakeholders. In the first year, expect to

Operate as a project manager on key projects for the marketing function under the guidance and strategy of project owners. Own processes and execution for specific marketing channels, intaking requests from stakeholders, coordinating with creative / design teams, reviewing and finalizing work products, and launching them. Collaborate with the Marketing Strategy team to help identify, scope, and address new growth opportunities and develop a broader marketing strategy. Consult with other marketing leaders to help design new marketing processes and operations. Qualifications and Job Requirements

Bachelor’s degree is required. 2-4+ years of marketing operations, project management, campaign execution, or comparable experience. You are data-driven, comfortable with spreadsheets for reporting, analysis, audits, and projects. A working knowledge of Google Sheets / Excel is required, while experience with SQL or Power BI is preferred. You have hands-on experience with Salesforce Marketing Cloud and / or HubSpot, including segmentation, automation, QA, and reporting. You have strong project management skills and the ability to document processes. Experience with project management tools, such as Asana, is preferred. You have supported creative workflows, including intake, briefs, and QA. You are process-oriented, ensuring activities are scalable, documented, and repeatable. You thrive on process improvement and can support the adoption of new tools and operations; familiarity with process modeling or AI-driven automation is a plus. You are proactive and adaptable, thriving in fast-paced, changing environments while keeping projects on track. You collaborate effectively across teams, building trust and alignment, and you adopt a growth mindset with a focus on continuous improvement. You have outstanding written and verbal communication skills, with impeccable grammar and a command of the English language. These skills are effectively utilized through collaboration tools like Slack and presentation tools like Slides. Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts. You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do. For Toptal Use Only : #europe #southamerica #LI-MB2 #LI-REMOTE

Who You Will WorkWith

SVP of Marketing Strategy As Toptal’s SVP of Marketing Strategy, Luiz is accountable for driving the strategy and implementation across all Marketing channels and initiatives. He’s responsible for ensuring that all Marketing deliverables are aligned with our growth strategy and are at the highest quality level to align with Toptal’s level of excellence. Before Toptal, Luiz built and led corporate strategy and partnership teams in various industries, from Private Equity, Management Consulting, Tech, and Healthcare. He had been designing strategy, driving growth, and managing partnerships in organizations like Booz & Company, Accenture, DaVita, Sling TV, and Burger King. Luiz has an MBA from Harvard Business School and a BSc in Computer Science from the Federal University of Rio de Janeiro. Steve Schirr VP of Marketing Operations As Toptal\'s VP of Marketing Operations, Steve works alongside all marketing teams to optimize their internal operating structure, strategize and prioritize workloads, and maximize the business outcomes efficiently. Steve leverages his comprehensive experience in continuous improvement, new product development, and data and financial analysis. Before working as VP of Marketing Operations, Steve held several roles throughout several Toptal areas. Additionally, he has worked as a Startup COO, financial lead for a business unit of a major US healthcare provider, and accountant contracted to various government agencies. Keith Berlin VP of Events As Toptal’s VP of Events, Keith builds curated, high-end thought leadership events based on the Future of Work and the Talent Economy for Toptal clients, network talent, and core team members. Keith brings over a decade of experience creating enterprise executive gatherings, most recently with Evanta, a Gartner company. While there, Keith launched and grew the first commercially viable CMO Executive Summit as well as numerous private executive event series, specializing in executive community building, audience development, and sponsorship program development. Keith majored in English Literature at Penn State University and Montana State University. He volunteers with The Classic Wines Auction, Write Around Portland, and Columbia Riverkeeper. We're changing the way the world works. Toptal is not only a place to progress your career and design your own lifestyle, but also a company where you'll learn how to develop innovations that push business and technology forward. What is the greatest impact that you have had in a prior role? Describe the top 3 attributes you seek in a work environment in which you thrive. What is the highest level of education you have completed? We verify education as a part of our hiring process. High school diploma Partially complete College / University; not currently enrolled Partially complete College / University; currently enrolled and working toward degree Graduate / Master\'s degree or above I would like to be contacted about future Toptal employment opportunities. Interested in joining our global talent network?

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