Gather, analyze, and document business requirements through meetings, workshops, and interviews with stakeholders.
Convert business needs into clear functional specifications, technical requirements, and process flow diagrams.
Evaluate and map business processes to identify areas for improvement, automation, or system enhancement.
Collaborate with development and testing teams to ensure accurate implementation of business requirements.
Support ERP functional configurations and user acceptance testing (UAT).
Prepare professional documentation such as Business Requirement Documents (BRD), Functional Design Documents (FDD), and Technical Design Documents (TDD) following best practices.
Utilize workflow design tools and process mapping software (e.g., Visio) to illustrate business and system processes.
Participate in solution design discussions to ensure alignment between business requirements and system capabilities.
Provide continuous improvement suggestions based on ERP best practices and industry trends.
Support end users with process clarification, training, and system usage documentation.
Qualifications and Requirements
Bachelor’s degree in Business Administration, Information Systems, Computer Science, or related field.
2–4 years of experience as a Business Analyst, preferably in ERP environments.
Strong functional experience in one or more ERP systems such as :
SAP S / 4HANA, Microsoft Dynamics 365 or Oracle Fusion / E-Business Suite
or equivalent enterprise systems.
Experience in facility management and manpower outsourcing industries is a strong advantage.
Proficient in documentation and collaboration tools such as Microsoft Visio, Word, Excel, PowerPoint, and Azure DevOps.