Office & Government Relations Manager

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Help AG is the cybersecurity arm of e& enterprise (formerly Etisalat Digital) and provides leading enterprise businesses and governments across the Middle East with strategic consultancy combined with tailored information security services and solutions that address their diverse requirements, enabling them to evolve securely with a competitive edge.

Responsibilities

• Serve as the primary liaison for all government‑related matters with entities such as MISA, MOC, Chamber of Commerce, GOSI, Muqeem, ZATCA, and other relevant authorities.
• Manage the company’s commercial registration, licensing renewals, and government certifications to ensure ongoing legal compliance.
• Process employee work visas, residency (Iqama) applications, renewals, cancellations, and exit / re‑entry permits in coordination with relevant authorities.
• Monitor and interpret changes in Saudi labor, commercial, and tax regulations, ensuring timely compliance and providing updates to management.
• Handle attestations of official documents through the Chamber of Commerce and Ministry of Foreign Affairs.
• Oversee government payments and fees, ensuring timely settlements and accurate documentation.
• Conduct onsite visits to government departments (e.g., Passport Office, MOL, GOSI, HRDF) when required.
• Manage relationships with government officials, consultants, and external stakeholders.
• Represent the organization at industry associations, public events, and official hearings when necessary.
• Oversee day‑to‑day office operations to ensure a professional, clean, and well‑maintained environment.
• Manage contracts with service providers (maintenance, cleaning, catering, etc.) including review, negotiation, and renewal.
• Supervise support staff (office assistants, cleaners, etc.) to ensure efficient execution of daily tasks.
• Maintain office supplies, stationery, and pantry inventory, ensuring timely replenishment.
• Coordinate facility maintenance, repairs, and office fit‑outs as required.
• Handle access permits and parking allocations for employees, vendors, and clients (e.g., Roshn / Riyadh Front Business Area).
• Manage petty cash and ensure proper accounting and reporting in coordination with Finance and Auditors.
• Track and manage internal shipments, logistics, and telecom service requests.
• Act as the main point of contact for all visitors and vendor representatives, ensuring a professional and welcoming experience from arrival to departure.
• Coordinate logistics for customer and partner visits, including meeting arrangements and hospitality.
• Ensure the office environment and staff presentation meet company standards during visits and events.
• Support internal events, celebrations, and staff engagement activities.
• Manage document control, processing, and filing in accordance with company policies.
• Prepare and process official correspondence, reports, and presentations as needed.
• Coordinate issuance of employee business cards, access cards, and office equipment.
• Support HR and management in processing employment contracts, NDAs, and vendor / supplier agreements.
• Provide assistance in banking processes, including issuance of bank guarantees and other administrative tasks.
• Collaborate with internal departments (HR, Finance, Legal, Operations) to ensure alignment of administrative and compliance‑related processes.

Qualifications and Skills

Benefits

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