Branch Operation Manager-F&B | Saudi Arabia

Overview

Leverage your abilities and join the dynamic team of a leading company operating in the retail and multi-branch sector across Saudi Arabia.

Key Accountabilities

• Supervising daily operations across all branches to ensure compliance with company policies, procedures, and quality standards.
• Setting performance goals for branches and monitoring KPIs (sales targets, customer satisfaction, and cost control).
• Conducting regular branch visits, audits, and performance evaluations.
• Hiring, training, mentoring, and managing branch managers, ensuring effective leadership and team development.
• Developing and implementing business strategies to increase branch productivity and profitability.
• Resolving operational issues and ensuring customer complaints are addressed promptly and professionally.
• Monitoring inventory levels and procurement practices to ensure optimal stock availability.
• Coordinating with HR, Marketing, Finance, and other departments for cross-functional support.
• Preparing regular reports on branch performance and suggesting improvements to senior management.
• Leading the launch of new branches, ensuring smooth openings and integration into operations.

Knowledge, Skills, and Experience

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