Training & Development Lead

Do you want to love what you do at work? Do you want to make a difference, an impact, transform people’s lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?

If yes, then this is the job you’re looking for. UXBERT Labs is one of the best digital and user experience design agencies in the GCC working with the biggest regional and international brands such as STC, Amazon, Gucci and more. UXBERT Labs is part of the Supertech Group also consisting of Hala Yalla, Saudi’s #1 private event ticketing and experience booking platform, and Kafu Games, the largest esports tournament platform in MENA.

About the Role

The Training & Development Lead is responsible for designing, implementing, and managing learning programs that enhance skills and knowledge across UX, CX, and digital transformation. This role ensures high-quality training experiences, effective learner outcomes, and operational excellence in all learning initiatives.

Key Responsibilities

1. Curriculum & Program Development

• Design, develop, and maintain comprehensive training programs for UXBERT audiences.
• Create engaging learning materials, toolkits, and case studies based on real project experiences and industry best practices.
• Develop and integrate learning materials related to AI, emerging technologies, and their applications in UX / CX.
• Ensure content aligns with learner needs, current market trends, and organizational standards.
• Establish evaluation criteria, learning standards, and certification frameworks.

2. Training Delivery & Facilitation

3. Operational Management

4. Team Leadership & Development

Support ongoing professional development and performance management for training staff.

Qualifications

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