Electrical Service Engineer

Investigate product problems at Customer sites and complete the corrective action necessary to achieve customer satisfaction

Duties & Responsibilities :

• Travel to Customer sites to inspect, install, commission, test calibrate, upgrade, repair, refurbish ARM / NOV Equipment / products
• Interface with relevant depts. to obtain a thorough understanding of NOV products and how they are safely operated , tested and calibrated.
• Perform field upgrades of software and Electrical hardware using correct and current software and hardware control protocols.
• Prepare Service Report and ARM / NOV document(s) / procedure(s) at the end of the job and summarize the job performed details to the customer.
• Train customers on the safe and proper operation of these products.
• Investigate reported Equipment / product Problems / NCRs and initiate corrective action
• Conduct field operational analysis and surveys creating reports recommending approvements and optimisation of existing and future equipment / products.
• Provide Information, reports, feedback, redline drawings to both customers and ARM / NOV appropriate departments so that correct records of all actions are understood and maintained.
• Complete and submit field service documentation in a timely manner
• Participate in NCR investigations
• Perform other work-related tasks as assigned
• Good relationship with Client, Supplier & ARM / NOV global team members
• Comply with all ARM / NOV company QA and HSE policies and procedures.

SKILLS & EXPERIENCE REQUIRED :

Personal and Interpersonal skills :

Qualification, knowledge and experience :

Bachelor's degree in a related field or relevant work experience

About the company

National Oilwell Varco is an American multinational corporation based in Houston, Texas.

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