Client Success Onboarding Executive

Join to apply for the

Client Success Onboarding Executive

role at

Rekaz .

Rekaz is a cutting-edge software designed to help small and medium-sized businesses streamline booking, manage subscriptions, and optimize customer relationships through customizable pricing models. Our mission is to empower businesses with seamless, efficient, and scalable solutions.

Role Description This is a full-time role that can be remote or in our office at Riyadh. The role is for a Customer Success Associate. The Customer Success Associate will engage with customers regularly to ensure they are satisfied with our services, providing support to resolve any issues or concerns. Daily tasks include assisting customers with inquiries, tracking and analyzing customer feedback, and maintaining high levels of customer retention. Additionally, the role involves implementing customer success strategies to improve overall customer experience and satisfaction.

Qualifications

Customer Engagement, Customer Support, and Customer Satisfaction skills

Experience in Customer Retention strategies

Strong Analytical Skills

Excellent written and verbal communication skills

Ability to work independently and remotely

Experience in the technology industry is a plus

Seniority level

Entry level

Employment type

Full-time

Job function

Business Development and Sales

Industries

IT System Custom Software Development

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