Quality Assurance Officer

We are currently looking for a

Quality Assurance Officer

based in

Saudi Arabia

to support our growing operations and franchise partners across the Kingdom and the GCC. This role plays a vital part in ensuring that

suppliers ,

restaurant operations , and

franchise outlets

consistently meet our food safety, quality, and operational excellence standards. Key Responsibilities :

Conduct routine and unannounced

Quality Assurance Audits

across stores and central kitchens in KSA and GCC.

Ensure

compliance with local and international food safety regulations

(e.g., SFDA, HACCP, ISO).

Deliver

training sessions

for operations and franchise partners on hygiene, food safety, and quality protocols.

Monitor and evaluate

Quality Control procedures , ensuring alignment with company SOPs.

Liaise with suppliers to assess and enhance

product quality and safety standards .

Address

customer feedback trends , conduct root cause analysis, and support operations teams in implementing corrective actions.

Maintain

detailed records and reports

for all audits, corrective actions, and training sessions.

Support the

franchise development team

by evaluating potential partners from a compliance standpoint.

Requirements : Minimum of

3 years’ experience

in Quality Assurance, Compliance, or Food Safety within the

F&B, Restaurant, or Food Production sector .

Experience conducting

internal / external audits

and working with

regulatory bodies .

Knowledge of

SFDA regulations ,

HACCP ,

ISO 22000 , and

local food safety standards

in KSA.

Strong communication and interpersonal skills to engage and train cross-functional teams.

Willingness to travel across regions to support operations and franchise outlets.

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