Receptionist

Job Description We are seeking a professional and friendly Receptionist to join our team in Makkah, Saudi Arabia. As the first point of contact for our organization, you will play a crucial role in creating a positive and welcoming environment for our guests and clients.

Greet and check in guests, ensuring a smooth and efficient process

Manage reservations and bookings using our computerized system

Handle incoming phone calls and emails promptly and professionally

Provide general information and assistance to visitors and staff

Maintain a clean and organized reception area

Perform administrative tasks such as data entry and filing

Coordinate with other departments to ensure excellent customer service

Assist with special projects or events as needed

Qualifications

Excellent communication skills in English and Arabic; additional languages are a plus

Strong customer service orientation with a friendly and professional demeanor

Proven experience in a receptionist or front desk role, preferably in the hospitality industry

Proficiency in Microsoft Office and ability to learn new software quickly

Outstanding organizational and multitasking abilities

Detail-oriented with a keen eye for accuracy

Problem-solving skills and ability to handle challenging situations with tact

Flexibility to work various shifts, including weekends and holidays

High school diploma or equivalent; associate's degree in hospitality or related field is a plus

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