Technical Support Professional - M365 Security

Job Summary / Objective The Managed Services Engineer – M365 Security will lead the design, implementation, and maintenance of Microsoft 365 and Azure-based security and compliance solutions. This role serves as a subject matter expert, ensuring that organizational data, identities, devices, and applications are well protected while guiding clients on strategic security initiatives and best practices. Key Responsibilities :

Security Architecture & Controls : Design, implement, and maintain M365 / Azure security controls, to ensure protection of data, users, devices, and applications across the enterprise. Develop and align technical security architecture with business and compliance requirements to uphold confidentiality, integrity, and availability. Monitoring & Threat Response : Continuously monitor security dashboards, Microsoft Sentinel, and Microsoft Defender solutions to detect threats, respond to incidents, and maintain proactive defense posture. Remediate security alerts and vulnerabilities across the Microsoft 365 environment to reduce organizational risk and ensure compliance with internal policies. Advisory & Escalation : Act as an escalation point for M365 and Azure-related security incidents to resolve critical issues and guide internal / external teams effectively. Advise stakeholders on Microsoft feature updates and security enhancements to improve security readiness and stay ahead of evolving threats. Project Involvement : Participate in security projects, upgrades, and client onboarding to provide expert insights and ensure smooth, secure implementation. Review compliance center and DLP settings to align configurations with organizational security goals. Governance & Documentation : Ensure environments follow documented security standards and procedures to promote operational consistency and compliance with regulations. Produce clear reports and recommendations from incident analysis and threat intelligence to support decision-making and policy refinement. Skills

Qualifications :

Education : Bachelor's degree in computer science, Engineering, or a related field. Experience : 6–10 years of experience in IT infrastructure / security roles with a focus on Microsoft cloud platforms. Technical Expertise : Azure Active Directory, Conditional Access, MFA, and SSO. Microsoft Defender for Cloud Apps, Office 365, and Endpoint. Microsoft Sentinel for threat hunting and incident response. Intune (MAM / MDM) and Microsoft Endpoint Manager. DLP compliance policies using Compliance Center and Cloud App Security. Exchange Online Protection, Safe Links, and Safe Attachments. Preferred Certifications : SC-200, SC-300, SC-100, AZ-500, MS-101, MS-500, SC-900

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