Commercial Director - Luxury Tech

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Commercial Director - Luxury Tech

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Chalhoub Group INSPIRE | EXHILARATE | DELIGHT For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally. Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. The Group brings together over 16,000 professionals across eight countries in the Middle East, with a presence in LATAM. The Group is a member of the United Nations Global Compact and a signatory of the Women’s Empowerment Principles, with a pledge to reach Net Zero by 2040. Overview

What you’ll be doing : We are seeking a driven, high-energy professional with a background in product, sales, or category management with a brand or distributor to join our team as Commercial Director. You will oversee key commercial functions including P&L ownership, distribution strategy, brand portfolio management, team leadership, and digital transformation, reporting directly to the General Manager of Luxury Tech. Responsibilities

Strategic & Commercial Leadership : Manage the multi-million-dollar P&L of the distribution business—revenue, OP%, and cash; develop the brand(s) business plan aligned with vertical strategy; secure buy-in from VP / President; set and cascade annual commercial KPIs and monitor progress. Portfolio & Brand Management : Develop a long-term category vision and brand acquisition strategy; identify gaps to match customer aspirations and scout new brands; manage the portfolio by scaling successful brands and terminating underperformers; review underperforming retailers and implement remedial plans; ensure OPEX and CAPEX align with budgets; deliver KPIs as agreed with VP. Channel Development & Distribution Management : Drive setup of distribution channels across electronics, hardware, and beauty; maintain CXO-level relationships within key channels; identify strategic channels including independent retail and operators; manage contracts, margins, and channel promotions; coordinate with marketing for launches and events; ensure ROI on channel marketing and adherence to IRR guidelines. Sales Team & People Leadership : Lead and mentor a team of key account managers and field sales officers; assign operational responsibility while ensuring accountability; identify competency gaps and work with People Partner to address them; participate in succession planning and set People KPIs. Operational & Cross-functional Management : Collaborate with Logistics, Supply Chain, and Finance; drive transformation and automation projects; recruit channel sales teams and in-store promoters; align with Brand(s) on contractual implementations; monitor budgets and ensure financial statements reflect true position. Digital & Customer Experience : Build a strong digital revenue channel (eCommerce, apps, in-store digital experiences) and develop a hybrid customer journey to grow a loyal community; manage store networks and digital platforms. Sales Performance & Continuous Improvement : Own monthly revenue targets and sell-in / sell-out management; evaluate team performance and drive process improvements; leverage technology to enhance the sales process and respond agilely to performance results. What You’ll Need To Succeed

10+ years of experience in sales / product / category management with a leading consumer electronics brand or distributor in KSA. Strong background in retail / merchandising preferred. Strong relationship-building skills with CXO-level stakeholders. Excellent written and verbal communication skills. Arabic language speakers only. High attention to detail and strong execution skills. Ability to thrive in a fast-paced, dynamic environment with high emotional intelligence and a passion for helping people. Creative problem solver with a mindset for continuous improvement. What We Can Offer You

We offer opportunities to shape your journey through enriching experiences, learning and development, and exposure to varied assignments within your role or through internal mobility. Chalhoub Group provides diverse career paths for those who are extraordinary, every day, along with a competitive benefits package including health care, child education contribution, remote and flexible working policies, and exclusive employee discounts. We Invite All Applicants to Apply

We value diversity of thought, culture, background, differing abilities and perspectives to inspire, exhilarate and delight our customers. Chalhoub Group is committed to inclusion and diversity and provides equal opportunity for all applicants regardless of gender, age, race, religion, national origin or disability status. We welcome all applicants to apply and be part of our exciting future. Location : Riyadh, Riyadh, Saudi Arabia Seniority level : Director Employment type : Contract

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