Central Operations Support Executive, External Fulfilment

Central Operations Support Executive, External Fulfilment

Job ID : | Amazon Turkey Perakende Hizmetleri Limited Sirketi

The Central Ops Support Executive is expected to remotely support the daily operations of sellers, including daily metrics monitoring, triggering field support to sellers and audits, stakeholder management within and outside of Amazon, rolling out new processes, and running central control centers. The job requires someone who has a larger picture of customer experience in mind and a high willingness to take ownership.

Key job responsibilities

• Remotely monitor efficient functioning of the assigned sites via outbound call, emails and coordination with field executives.
• Liaise between field executives / sellers and various internal and external agencies for efficient and timely execution of operations.
• Train and direct sellers for execution and adherence of norms and practices.
• Devise and deploy SOPs, analyse data, and propose features and processes, which focus on improving the Seller experience.
• Willing to work on weekends and in shifts.

Basic Qualifications

Preferred Qualifications

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