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Area Manager

Area Manager

Joffreys Coffee & Tea CompanyJeddah, Makkah Region, Saudi Arabia
16 days ago
Job description

Overview

Overall responsibility for several stores in an allocated in the region. Responsible for staff and work closely with other senior managers and department managers.

Key Requirements :

  • Working knowledge of food and beverage functions, and general knowledge of shop operations.
  • Outgoing, positive attitude and enthusiasm for working with the public.
  • Demonstrates team management, delegation, issue resolution, coaching skills, and the ability to motivate others and provide direction for staff.
  • Excellent leadership, training, and development skills.
  • Effective oral and written communication skills.
  • Effective analytical, planning, and problem-solving skills.
  • Demonstrates organization and multi-project time / issue management and the ability to meet deadlines consistently.
  • Work effectively with supervisors, peers, subordinates, guests, vendors, and corporate partners.
  • Outstanding ability to listen, communicate and work effectively with guests in high stress and high-volume setting.
  • Ability to present a calm demeanor that deters others from engaging in disruptive conduct, while encouraging a positive interaction with guests.
  • Ability to read and interpret documents like training materials, spreadsheets, reports, and operating instructions.
  • Accurate cash handling skills and ability to compute rate, ratio, and percent and to draw and interpret charts and bar graphs.
  • Proven ability to consistently deliver results with minimal supervision.
  • Flexible availability including daytime, evenings, weekends, and major Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred.
  • Restaurant management or food service experience required.
  • Proficiency at all workstations in the lounge, including bar, food prep, POS system.
  • Complete knowledge of Joffrey’s menu, product preparation, and standards.
  • Working knowledge of all store equipment functions.
  • Prior experience with point-of-sale cash handling systems preferred.

Responsibilities :

  • Promote, work, and act in a manner consistent with the mission of Joffrey’s
  • Formulate fruitful business development strategies to ensure long-term success
  • Set standards and objectives for different stores and departments
  • Optimize and oversee operations to ensure efficiency
  • Lead a team of store managers towards effective collaboration and attainment of goals
  • Undertake sound financial management to ensure stores are profitable and stay within budget
  • Ensure compliance with the company’s policies and operational guidelines
  • Deal with problems by providing creative and practical solutions
  • Evaluate performance using key metrics and address issues to improve it
  • Report to senior executives on progress and issues
  • Assist upper management in decisions for expansion or acquisition setting sales targets
  • Maximizing sales and profitability
  • Providing your team with a stimulating and supportive environment
  • Maintaining and increasing standards of customer service
  • Driving team performance
  • Vacation planning
  • Controlling the training and development of staff
  • Conduct monthly meetings with mum’s and store managers to improve and fix the issues.

    • Tools and Technology :

  • Cash registers
  • Commercial use :

    • Blenders, coffee grinders, coffee, or iced tea makers

  • Cutlery, dishwashers, food slicers, scales, ice dispensers
  • Food warmers, grills, microwave ovens, ovens, toasters
  • Credit card processing machines, delivery app units, and software
  • Digital menu screen, smart tv’s, music system
  • Personal computers, printers, phone headsets
  • Point-of-sale terminals and workstations
  • Touch screen monitors, accounting software
  • Office suite software (Microsoft office),
  • Point-of-sale software (micros, oracle, and omega)
  • Spreadsheet software (Microsoft Excel)
  • Word processing software (Microsoft Word)

    • Submit resume detailing your experience

    Submit a cover letter explaining why you would be a great fit

    Joffreys provides a unique experience of freshly roasted specialty coffee to its vast client base in Saudi Arabia. We were privileged and endorsed by the high level of positive feedback from the clients.

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    Area Manager • Jeddah, Makkah Region, Saudi Arabia