Senior Technical Account Manager

Join to apply for the Senior Technical Account Manager role at Veeam Software

Join to apply for the Senior Technical Account Manager role at Veeam Software

Veeam, the #1 global market leader in data resilience, believes businesses should control all their data whenever and wherever they need it. Veeam provides data resilience through data backup, data recovery, data portability, data security, and data intelligence. Based in Seattle, Veeam protects over 550,000 customers worldwide who trust Veeam to keep their businesses running. Join us as we move forward together, growing, learning, and making a real impact for some of the world’s biggest brands. The future of data resilience is here - go fearlessly forward with us.

Currently, we are looking for a Technical Account Manager (TAM) .The Veeam TAM is a technical team member responsible for providing a post-sales service to Veeam’s largest customers in areas of management, coordination, planning and architecture.

The focus is on the proactive support and management of TAM customers. The TAM is an expert in the areas of Data Management, Data Analytics, Business Continuity, Data Center, Cloud, Operating Systems, Networking, Storage, and Virtualization.

Location : Based in or around Paris, France (Work from Home combined with face-to-face customer visits)

Your Tasks Will Include

• Provide overall guidance to TAM customers in all matters relating to Veeam, data protection, data availability, data recovery and related components and technologies
• Support delivery implementation and consulting services to meet Veeam Software solution design and deliverables
• Provide overall project guidance (Project plans, Schedules, Communication Plans, Resource plans, Status updates, etc.)
• Assist with assessment and design of solutionsas well as post-installation issues
• Provide input to the writing of proposals and Statements of Work
• Assist with Veeam Software solution implementation effort estimation
• Create white papers, solutions guides, best practices, custom documentation, etc.
• Deliver onsite knowledge transfer on Veeam Software solutions
• Analyse installed environments and guide optimal Veeam Software configurations
• Document configuration and completed activities
• Facilitate communication between the customer and other contacts and teams such as Veeam technical support and product management
• Identify additional needs within the client’s environment that can be resolved with Veeam Software solutions
• Provide input for improvement of process and documentation
• Meet with customers on a regular basis (remote and face to face) to build rapport
• Assist the Veeam sales team in the positioning of the TAM where required

What we expect from you :

We offer :

Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.

Please note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice.

The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes.

By applying for this position, you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice.

By submitting your application, you acknowledge that the information provided in your job application and any supporting documents is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification of information may result in disqualification from consideration for employment or, if discovered after employment begins, termination of employment.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Sales and Business Development

Industries

IT Services and IT Consulting

Referrals increase your chances of interviewing at Veeam Software by 2x

Sign in to set job alerts for “Senior Technical Account Manager” roles.

Technical Account Manager / Resident Engineer (Technical - Linux Only) - Saudi Arabia

Solutions Architect, Public Cloud / Big Data & AI

Customer Success Manager, Microsoft - Logicom Distribution - Riyadh, Saudi Arabia - 5-10 years experience

Solution Architect - Digital Marketing & Loyalty

Solutions Architect & Evangelist - Media / Broadcast

Riyadh, Riyadh, Saudi Arabia 21 hours ago

Technical Customer Success Manager - Automotive

Customer Success Manager- Arabic Speaking

Solutions Architect, MENAT Small & Medium Business

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr