Junior BDM

Responsibilities

Speak to customers, either face-to-face or over the phone, gain an understanding of customers' specific business needs, and apply product knowledge to meet them

Ensure quality of service by developing a thorough and detailed understanding of technical specifications and other features of employers' systems and processes, then documenting them

Carry out cold calling to create interest in products and services, generate new business leads, and arrange meetings, identify and develop new business through networking and follow-up courtesy calls

Prepare and deliver presentations and demonstrations of software to customers

Market and promote a portfolio of products by writing and designing sales literature and attending industry events

Maintain awareness and keep abreast of constantly changing software and hardware systems and peripherals

Provide technical advice to customers on all aspects of installing and using computer systems and networks, both before and after the sale

Advise on software features and how they can be applied to assist in a variety of contexts such as accounting, manufacturing, or other specialist areas, meet sales targets set by managers, and contribute to team targets

Network with existing customers to maintain links and promote additional products and upgrades

Handle hardware or software problems and faults, referring to specialist technical colleagues where appropriate

Respond to tender documents, proposals, reports, and supporting literature, manage workload to organize and prioritize daily and weekly goals

Qualifications

Bachelor's degree in business administration, Marketing, or a related field

Excellent communication and interpersonal skills with the ability to influence and build relationships

Familiarity with CRM software and sales tracking tools

1-3 years' experience in software sales or technical consulting

Strong understanding of IT systems, software specs, and documentation

Seniority level

Associate

Employment type

Full-time

Industry

IT Services and IT Consulting

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