Remote Sales Representative

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Remote Sales Representative

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MCI .

Position Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on‑site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

Job Details Remote Work-at-Home | Philippines

Job Type : Full-Time

Pay Type : Hourly

Position Responsibilities

Make outbound calls to prospective and existing customers

Present and promote products and services effectively

Identify customer needs and recommend suitable solutions

Meet or exceed sales targets and performance metrics

Maintain accurate records of customer interactions and sales activity

Handle objections and resolve customer concerns professionally

Stay up to date with product knowledge, promotions, and training

Follow scripts, policies, and procedures while using available resources

Escalate complex issues when necessary

Maintain consistent attendance and adhere to scheduling requirements

Candidate Qualifications

Must be 18 years or older

High school diploma or equivalent

Previous call center experience

Work from home experience

Strong command of the English language

Typing speed of 20+ WPM

High speed internet connection

Basic proficiency in Microsoft Office

Familiarity with Windows operating systems

Skilled in troubleshooting and follow‑up

Able to multitask and self‑manage effectively

Excellent interpersonal skills

Conditions of Employment

Must be authorized to work in the country where the job is based.

Must be willing to submit up to a Level II background and / or security investigation with a fingerprint.

Must be willing to submit to drug screening.

Compensation & Benefits Starting compensation is based on experience. Benefits include :

HMO Coverage

Dental Coverage and in‑house assistance

Performance and loyalty bonuses

Allowances for rice, clothing, laundry, and meals

Frequent disinfection and fogging of workplace

Employee shuttle services and company retreats

Equal Employment Opportunity MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex, sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI provides reasonable accommodation to qualified employees with disabilities.

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