Logistics Supervisor (UAE National), H&B UAE

Job responsibilities and scope : Join the Global Specialty fulfillment team as a Logistics Supervisor in our Special Handling network (AMXL). As a Logistics Supervisor, you will be responsible for a site / s from operations and compliance point of view. You will be working with multiple internal and external stakeholders to achieve timely launches and operations metrics. With customer obsession and a high sense of ownership, you will utilize your skills to identify patterns and any disruptions in it. You should be able to dive deep, scrutinize details and foresee data implications.

Responsibilities

Responsible for monitoring and managing performance and capacity of Third party logistics partners (3PL) under the roof and under the road.

Monitor and analyze customer experience and delivery performance

Maintain and develop KPIs and SLAs with 3PL.

Optimizing the 3PL’s first and middle delivery network and improving speed to our customer through various initiatives.

Contribute major projects within the UAE Operations Fulfillment / Supply Chain / Transportation to support business and selection growth.

Contribute to process improvements and cost optimization initiatives in collaboration with internal and external customers.

Prioritize projects and software feature requests, evaluate and set stakeholder expectations.

Develop and maintain strong communication processes to ensure smooth and efficient flow of accurate information across Amazon’s Retail and external fulfillment teams.

Own deployment of Continuous Improvement of network standards, in collaboration with MENA Process Owners, MENA ACES and local Process Managers.

Audit the sites for various operational conformance, restrictions and norms

Conduct audits on based on SOPs, analyze data and propose process improvement initiatives

Basic Qualifications

UAE national with family book

Bachelor\'s degree in Operations, Engineering or Logistics.

1-3 years of work experience

Previous experience in a similar process development role, ideally in fast-paced industrial, logistics or production / manufacturing environment

In depth experience of Distribution and Fulfillment processes

Excellent Project Management skills

Demonstrated ability to build strong working relationships with business partners and key stakeholders and the ability to work under pressure in a cross functional organization

Advanced data analysis skills and an expert in using supporting tools e.gMS Excel, MS Access

Preferred Qualifications

Supply Chain knowledge through work experience or coursework

Good hands on experience on MS office suite

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