Technical Support Specialist

Get AI-powered advice on this job and more exclusive features.

Providing swift support assistance to all end users for the smooth business operations.

Taking initiative for the enhancement and active participation in all assigned projects.

Duties and Responsibilities

Responsive & effective helpdesk assistance & support for all end users IT related issues.

Install, Configure and maintain information systems, networks and associated hardware & software, following technical specifications.

Providing technical support on-site or via remote access systems.

Knowledge of ITSM Application (Manage Engine, Service Desk, Zoho etc).

Knowledge for devices of Switches, Access Point, IP Telephony, Printers, CCTV and Fingerprint.

Responsible for deploying upcoming technologies as required and upgrading systems whenever required.

Monitoring, Maintaining overall systems health, patch management.

Network support by resolving technical problems related with LAN & WAN.

Maintenance of End Users Equipements.

Asset Management.

Manage workstation inventory, system configurations, software installations & licensing compliance.

Active participation in almost all assigned Projects of IT Dept.

Periodic visits of warehouses & branch offices in order to check & measures to enhance system performance.

Education

Bachelor's degree in Computer Science

Experience

Fresh or 1-2 y

Languages

Proficiency in English

Ability to learn quickly

Team player

Knowledge of hardware and software

OS installations and configuration and even other software e.g. Office etc.

Basic networking concept

Seniority level Entry level

Employment type Full-time

Job function Information Technology, Health Care Provider, and Analyst

Industries Medical Equipment Manufacturing, Technology, Information and Media, and IT Services and IT Consulting

Referrals increase your chances of interviewing at aljeel Medical by 2x

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr