Relationship Manager

A relationship manager is responsible for handling clients and customer relationships. They often provide financial advice and assistance to clients in order to help them achieve their financial goals. It's important to have a powerful understanding of the banking and investment industry to ensure they're following bank policies while keeping track of major risks that clients or customers want to avoid.

Responsibilities

Fulfil customer needs by ensuring a high quality of service.

Attend to customer’s problems and inquiries.

Direct the customers to the most suitable product / service.

Strengthen the relationships with customers through excellent service quality.

Explain the Bank’s services and provide information on policies and procedures to current and perspective customers.

Maintain awareness of level of professionalism when dealing with customers by referring to sound knowledge of procedures and features of all products.

Qualifications

Bachelor’s degree in business administration or any related field.

Minimum 5 years of experience in a relevant role.

Strong Interpersonal skills and relationship management.

Seniority level Mid-Senior level

Employment type Full-time

Job function General Business and Customer Service

Industries Banking

Dammam, Eastern, Saudi Arabia 6 hours ago

#J-18808-Ljbffr