Customer Service Representative
Greenfix Property CareWorkFromHome, Saudi Arabia2 days ago
Job descriptionAnswer incoming calls and respond to customer inquiries. Outbound calling to interested customer and marking down their interest. Provide accurate information and resolve issues promptly. Document interactions and update customer records. Follow communication scripts and company procedures. Escalate complex issues to supervisors when necessary. Seniority level : Entry level Employment type : Full-time Job function : Customer Service Industries : IT Services and IT Consulting
Overview
Join to apply for the Customer Service Representative role at Greenfix Property Care .
Key Qualifications
- High school diploma or equivalent; college degree is a plus.
- Very good verbal and written communication skills.
- Very good verbal and written English skills (B1 or above)
- Proficiency in using computers and basic software.
- Ability to handle Inbound calls professionally and efficiently.
- Strong problem-solving and multitasking abilities.
- Customer-focused attitude with a calm and empathetic approach.
- Willingness to work flexible shifts, including evenings, weekends, and holidays.
- Willing to work on hybrid work environment (min 40% presence from site).
- Previous call center or customer service experience is preferred but not required.
Key Responsibilities
Employment Details
Location : Eastern, Saudi Arabia (Al Khobar)
Additional context : Referrals increase your chances of interviewing at Greenfix Property Care by 2x.
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Customer Service Representative • WorkFromHome, Saudi Arabia