Overview
As a Sales Advisor, you will play a critical role in helping customers on their journey to ownership of a Tesla vehicle. You will be a product expert who is passionate about Tesla's mission and can communicate the benefits of owning a Tesla to potential customers. You will work with customers to understand their needs, educate them about Tesla vehicles, and guide them through the sales process to ensure they make an informed decision.
You have relentless determination to succeed, and you are driven by the mission of Tesla to accelerate the world’s transition to sustainable energy. You are part of a larger sales and delivery team who works closely and flexibly on all tasks. You are expected to cooperate frequently and display a one-team mentality to achieve sales and delivery targets.
What You'll Do
- Be a product expert on Tesla vehicles and technologies and stay up to date with the latest developments and trends
- Understand the needs and preferences of each customer and provide a personalized solution that meets their requirements
- Provide detailed and transparent information about the benefits of owning a Tesla vehicle, including charging and maintenance costs, environmental impact, and driving experience
- Guide through the sales process, including financing options, trade-ins, and delivery timelines
- Be a trusted advisor to customers, answering any questions they may have and addressing any concerns or objections they may raise
- Provide an exceptional customer experience that exceeds their expectations, building a long-term relationship with them
- Meet or exceed sales targets and performance metrics
- Work collaboratively with other members of the Tesla team to ensure a seamless customer experience
General duties
Operate with a flexible mindset to support sales and delivery needs across the teamEnsure that customer details and all actions are accurately tracked and updated in our internal systemsExecute on and share best practices with and across your Tesla locationEducate customers on the full Tesla ecosystem and all available solutions available to meet their needsIn respect to Tesla’s processes, timely execute on sales administrative duties including contract completion, finance, and work in close collaboration with relevant stakeholders to get it doneManage any additional duties to support wider business requirementsMaintain car readiness through cleaning test drives to keep Tesla brand at excellence levelMaintain a store at Tesla standards related to cleanlinessUse client management tool existingEvent creation and participation to create leadsFollow up of customers to ensure a sale is realizedWhat You\'ll Bring
Passion for Tesla's mission and products, and a desire to share this with othersExcellent communication skills and the ability to build rapport with customersThe ability to explain complex topics to customers in simple termsFocus on educating and understanding customers' needsAbility to work in a fast-paced, high-pressure environment, and prioritize multiple tasks and deadlinesStrong attention to detail and organizational skillsAbility to work independently and as part of a teamAt Tesla, we believe that owning a Tesla vehicle is not just about transportation, but about driving change and making a positive impact on the world. As a Sales Advisor, you will have the opportunity to help customers on their journey to ownership of a Tesla and show them why it\'s the right choice for them. If you are passionate about electric vehicles and want to make a difference, we encourage you to apply for this exciting opportunity. Join the mission, apply now, Tesla
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