Senior Credit & Collection Specialist

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Overview Job Title :

Senior Credit & Collection Specialist

Role Purpose :

To manage and oversee credit evaluation, collection, and risk management processes, ensuring effective cash flow, customer credit control, and compliance with company credit policies. The role contributes to financial stability by proactively monitoring, analysing, and improving credit and collection performance.

Responsibilities

Credit Management

Review and analyse customers’ financial statements, payment history, and market data to assess creditworthiness.

Prepare credit evaluation reports and recommend credit limits in alignment with company policies.

Maintain accurate customer and credit master data in SAP systems.

Monitor customer performance against limits and identify potential risks or exposure.

Support automation of credit scoring and rating tools to enhance efficiency.

Collections and Accounts Receivable Management

Follow up with SBUs to ensure timely settlement of invoices and resolution of unapplied items.

Maintain and update customer ageing reports and collection schedules.

Issue customer account statements and coordinate balance confirmations.

Investigate and resolve billing disputes with the concerned departments.

Record collection activities in SAP or approved systems and ensure accurate reporting.

Coordinate with Legal on escalated collection and litigation cases.

Manage SIMAH uploads and ensure compliance with credit bureau requirements.

Monitor unbilled revenues and ensure proper invoicing and reconciliation.

Reporting and Performance Analysis

Prepare monthly dashboards and management reports on credit and collection performance.

Analyse delinquent accounts and recommend corrective or preventive actions.

Assist in Expected Credit Loss (ECL) and write-off proposal processes.

Support process automation and reporting improvement initiatives using SAP and Excel tools.

Coordinate with Finance, Sales, and Project teams to align on credit strategies.

Contribute to internal audits, compliance activities, and process documentation.

Qualifications & Experience

Bachelor’s degree in

Finance ,

Accounting , or

Business Administration .

Minimum

5–7 years

of experience in

credit control ,

collections , or

financial analysis .

Strong understanding of

SAP

systems and

credit risk management tools .

Experience dealing with

external credit bureaus

and

legal collection cases .

Proficiency in

SAP ERP ,

advanced Excel , and

automated reporting tools .

Knowledge of

SIMAH reporting

and

credit evaluation techniques .

Strong

communication ,

negotiation , and

analytical

abilities.

Proven problem-solving and stakeholder management skills.

Professional certifications such as

CFA ,

CPA , or

Credit Management Certificate

are a plus.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Accounting / Auditing and Finance

Industries

Energy Technology and Services for Renewable Energy

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