Senior Jira Software Engineer

Overview

Join to apply for the Senior Jira Software Engineer role at Canonical. The role can be held anywhere in EMEA time zones.

Canonical is a leading provider of open-source software and operating systems for global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. We work with customers including the world’s leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in more than 80 countries and very few office-based roles. Teams meet two to four times yearly in person to align on strategy and execution. The company is founder-led, profitable and growing.

We are hiring a Jira Software Engineer to manage the Atlassian stack at Canonical, including administration, configuration, automation, and integration responsibilities. Our goal is to enable Canonical engineering and business teams to leverage the power of Atlassian Jira, work on challenging assignments, and enable teams to make data-driven decisions. The role is in the Commercial Systems team that integrates business systems used at Canonical to ensure reliable data flows at the right time to the right place, and to automate business processes across the company. We own a wide range of systems including Jira, Salesforce, NetSuite, Greenhouse, GSuite, and a few dozen others. To achieve this goal, we leverage Python and Go in combination with open source tools, such as Airbyte and Temporal. Our work helps to make data-driven decisions and increases the efficiency of business operations.

Location : This role can be held anywhere in EMEA time zones.

Responsibilities

• Manage the entire Atlassian Cloud ecosystem at Canonical
• Design, document, and implement processes and automation in Jira
• Design, document, and implement integrations between Jira and the data warehouse
• Create analytical dashboards to enable stakeholders to make data-driven decisions
• Create learning resources that scale
• Work with engineering, operations, and support teams at a global scale
• Take ownership of critical escalations and resolve them in a timely manner

What we are looking for

Nice-to-have

What we offer

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, reflecting our values and ideals, and we balance programs to meet local needs and ensure fairness globally.

About Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a high standard for people joining the company. We expect excellence and to succeed we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

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