Overview
Delivery Supervisor – Review Distribution Manager job is to lead and coordinate with Distribution personnel, vehicle drivers, SSFL Pre-sellers, and Consumers to ensure supply of all day-to-day orders promptly. Submit billing acknowledgments to Financing before cutoff time, and send the daily, regular, and monthly trackers. The role contributes to Trick clients SL improvement.
Responsibilities
- Guarantee creating the daily shipment strategy after invoicing and share it with the 3PL group.
- Ensure 100% billing acknowledgment in coordination with Sales, Supply Chain, Finance, and the 3PL group and send prior to the cutoff time on a weekly basis.
- Work closely with SSFL FLSLs to ensure deliveries occur promptly.
- Obtain calls related to distribution problems from distribution drivers or Pre-sellers and relay to SSFL FLSLs as well as ASMs.
- Collaborate with the sales group, Supply Chain, and the 3PL group to minimize legitimate returns to a maximum of 1%.
- Act as an intermediary between Pre-Sellers, dealers (Tarweej), and shipment drivers to resolve distribution-related issues.
- Confirm reasons for legitimate returns and re-delivery billings with Sales and Clients, leveraging DDR and pending billings reports.
- Handle immediate distributions with the Shipment officer if required.
- Monitor driver daily loads, identify mistakes, manage first drop, and ensure delivery times align with client expectations.
- Provide monthly SL reports by account / outlet / route and offer recommendations to improve processes, defining all reasons and concerns of valid returns to be settled and avoided in the future.
- Assist pilots and tests as needed.
Qualifications
B.S. degree from an approved college. Degree in service management or comparable field.Group Leader must be highly organized with exceptional time-management abilities.Proficient in Microsoft Excel and PowerPoint for data analysis and discussions.Excellent verbal and written communication skills.Relationship-building skills and the ability to influence others.3–4 years of experience in the field.#J-18808-Ljbffr