General Manager - KSA
JD.COMRiyadh, Riyadh Region, Saudi Arabia4 days ago
Job descriptionLead negotiations with key accounts and expand the regional customer base Build and maintain strong relationships with strategic clients, ensuring high satisfaction and retention Identify opportunities for new partnerships and revenue growth across multiple logistics verticals Manage full P&L responsibility for the region, ensuring profitability and sustainable growth Implement lean management practices to optimize cost structures and improve operational efficiency Establish and monitor key business metrics to track regional performance and ROI Build and develop a high performing, culturally aligned team Mentor and grow local leadership talent to ensure long‑term organizational capability Foster collaboration, engagement, and a sense of belonging across cross‑border teams Ensure compliance with customs, trade, and transport regulations Develop and maintain contingency plans for potential risks such as geopolitical shifts and supply chain disruptions Bachelor’s degree in Logistics, Supply Chain, or Business Administration (Master’s preferred) 10+ years of experience in logistics or supply chain management, including 5+ years in regional or senior leadership roles Proven expertise in building and scaling logistics networks (warehousing, fleet, distribution) Strong understanding of Middle Eastern market dynamics and customs procedures Hands‑on experience with TMS / WMS systems and logistics analytics tools Skilled in leading multicultural teams across diverse markets Strategic thinker with the ability to make decisions in complex, regulated environments Fluent in English; Arabic proficiency is an advantage The exciting opportunity to shape category strategies and contribute to the growth of a new and dynamic e‑commerce business A diverse, inclusive work environment, where you can make a significant impact on JD.com’s regional presence A competitive salary and benefits package, including health insurance, pension, and performance bonuses
About JD.com
JD.com (NASDAQ : JD ; HKEX : 9618), also known as JINGDONG, is a leading technology and service provider that drives innovation across retail, technology, logistics, healthcare, and more, with supply chain as its core strength. Ranked 47th on the Fortune Global 500, JD.com is China’s largest retailer by revenue and operates in markets worldwide, including the United States, European Union, Middle East, and Southeast Asia.
Learn more at
Job Description
We are seeking an experienced General Manager to lead our regional logistics operations across Saudi Arabia. This senior leadership role combines strategic planning, financial oversight, and market expansion to drive sustainable success and regional competitiveness.
Location : Riyadh, Saudi Arabia
Employment Type : Full‑time, Executive level
Key Responsibilities
Strategic & Operational Leadership
- Lead overall strategy, operations, and profit growth for logistics activities across KSA
- Develop and execute a 3–5 year regional logistics strategy, covering market entry, network optimization, and new business lines (e‑commerce logistics, cold chain, cross‑border solutions)
- Oversee warehousing, transportation, customs clearance, and last‑mile operations to achieve cost efficiency and service excellence
- Drive continuous improvement and ensure compliance with regional trade, customs, and labour regulations
Business Development & Client Management
Financial & Performance Management
People & Culture Leadership
Risk & Compliance Management
Qualifications
What We Offer
JD.com is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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General Manager Ksa • Riyadh, Riyadh Region, Saudi Arabia
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