Catering Supervisor

Job Summary

Catering Supervisor is responsible for overseeing the setup, service, and breakdown of banquets and caterings. Main on‑site point of contact for the client or event host to address questions and confirm arrangements during events. Leads and manages event staff, coordinating with various departments to ensure every detail aligns with the guest's vision and service standards. Enhances the guest experience, nurtures a professional and motivated team environment.

Key Responsibilities

• Review BEOs (Banquet Event Orders) to understand and verify all requirements for the event, including timeline, setup, and service details.
• Supervise staff in the proper setup of banquets and caterings including buffets, dining tables, reception furniture, audiovisual equipment, decorations and other amenities. Manage the efficient and organized breakdown of the space after the events.
• Coordinate with the culinary team, bar and supportive departments to manage service, ensure timely delivery of equipment, food and beverage on site, handle any last‑minute requests.
• Conduct staff briefings with the team to communicate event particulars, review service standards, and motivate staff.
• Anticipate guests' needs, promptly address and resolve any issues or complaints, and ensure a positive and unforgettable guest experience.
• Complete all necessary event paperwork, such as site visit notes, equipment lists, uniform collection lists, casual staff requests, event reports and other checklists.
• Enforce strict adherence to health, safety, and sanitation regulations and company policies.
• Inspect all catering equipment and facilities and submit maintenance requests for any repairs.
• Assist Banquet Managers with inventory and ordering of banquet supplies, such as linens, chinaware, silverware, and other equipment.

Qualifications

Experience

Preferred Skills

Availability and Physical Demands

Availability to perform at odd hours. Ability to cope with the physical demands of the job, including but not limited to : standing, walking, driving around a region, manual involvement in operations.

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