IT BUSINESS APPLICATIONS ANALYST - Mobile Application Developer

Job Details

Job Title : IT BUSINESS APPLICATIONS ANALYST.

Job Family : CIO

Function : CIO

Job Code :

Reports to : Business Applications Support Director

Job Description Summary

The IT Business Applications Analyst is responsible for implementing and maintaining the organization's business enterprise platforms, utilizing their working knowledge in several of the relevant solutions to continuously optimize and meet the evolving needs of JHAH's business processes.

Operational Roles & Responsibilities

• Implement, configure, maintain, support, monitor and enhance the organization''s business applications including HRFISCM systems, service management systems, project management systems, content / document management systems, collaboration platforms and other business enterprise solutions to ensure they are fit-for-purpose, reliable, efficient, effective, secure and achieve their intended benefits for the organization
• Provide training and guidance to end users on the effective use and management of business applications
• Ensure that business applications comply with relevant best practices, regulatory requirements, enterprise architecture standards, governance programs and cybersecurity policies
• Manage engagements with contracted vendors for business applications support, managed services or professional services to ensure that service delivery meets the targeted scope, time, cost and quality constraints
• Investigate and resolve business applications related incidents in compliance with the organization's relevant policies and procedures
• Fulfill business applications related service requests in compliance with the organization's relevant policies and procedures
• Evaluate and process IT demand requests involving business applications and support fulfillment of those that are approved in compliance with relevant policies and procedures and by following the organization''s IT project management framework

Minimum Education

Minimum Education Required : Bachelor''s Degree in the field of Information Technology or in a relevant field.

Professional Certifications

Professional Certifications Required : Sample of preferred certifications : .- Certifications relevant to business enterprise solutions adopted at JHAH.- Project Management Professional (PMP).- IT Infrastructure Library (ITIL)

Years of Experience

Years of Experience : Minimum 3 years of experience in relevant field.

Languages

Languages : English : Fully Proficient; Arabic : Not Required

Functional Competencies

Core Competencies

Acknowledgement

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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