Senior Account Manager

To lead key client accounts and the account management team by managing day-to-day communication, ensuring timely delivery of creative projects, and contributing to account growth. The role bridges strategic planning with operational execution, acting as the client’s advocate internally and a trusted advisor externally. The Senior Account Manager plays a vital role in sustaining client trust, project profitability, and cross-team coordination.

Key Responsibilities

• Manage the execution of client campaigns from brief to delivery
• Serve as the primary point of contact for mid-to-senior client stakeholders
• Draft scopes of work, schedules, and resource plans with internal teams
• Review and approve creative briefs, ensuring strategic clarity
• Collaborate with creative, production, and finance to ensure project viability
• Ensure client expectations are met or exceeded in quality, timing, and budget
• Identify upselling or growth opportunities and support proposal development
• Maintain account documentation, including reports, deliverables, and change logs
• Escalate risks and propose mitigation plans to the Client Services Director
• Coach junior account staff and interns on the process and client handling

Qualifications & Required Skills

Seniority Level

Mid-Senior level

Employment Type

Full-time

Job Function

Sales and Business Development

Industries

Media Production

Riyadh, Saudi Arabia

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