Food & Beverage Trainer

Overview

Join us at Accor, where life pulses with passion. As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart. At Sofitel Shahd Al Madinah our Guests experience a profound spiritual luxury, a few steps away from Al Masjid Al Nabawi. Our 5-star retreat, near one of Saudi Arabia's most sacred sites, seamlessly connects local traditions with elegant French hospitality. You will join a caring environment and a team where you can be all you are, with opportunities to grow and pursue career opportunities in your hotel or in other hospitality environments, in your country or anywhere in the world. You will enjoy exclusive benefits and strong recognition for your daily commitment. Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart .

Join us and become a Heartist®.

Job Description

We are seeking a highly skilled and motivated Food & Beverage Trainer to join our team in Sofitel Madina. As a key member of our organization, you will be responsible for developing and implementing comprehensive and practical training programs to enhance the skills and performance of our Food & Beverage staff.

Responsibilities

• Design, develop, and deliver engaging training programs for Food & Beverage staff at all levels based on LQA & Brand standards.
• Assess training needs and create customized curricular to address skill gaps and improve overall performance.
• Conduct regular evaluations of training effectiveness and make necessary adjustments to programs.
• Be the role model as rooms division mentor and coach for supervisors to enhance their leadership and training abilities.
• Stay updated on industry trends and best practices to ensure our training programs remain cutting-edge and accessible.
• Collaborate with department heads to align training initiatives with operational requirements and hotel objectives.
• Develop and maintain training materials, including manuals, presentations, and e-learning modules in coordination with L&Q dept.
• Monitor and report on training metrics to demonstrate ROI and identify areas for improvement.
• Foster a culture of continuous learning and professional development within the Rooms department.
• Collaborate closely with Learning & Quality department to monitor the progress of rooms department to be in full compliance with brand & Local standards as well as company programs.

Qualifications

Additional Information

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