Governance, Risk Management, and Compliance Manager (GRC Manager)

Governance, Risk Management, and Compliance Manager (GRC Manager)

Department : Risk & Compliance / Corporate Governance

Company Type : Publicly Listed – Food Delivery / Q-Commerce / Super-App

The GRC Manager is responsible for establishing and maintaining the organization’s governance, risk management, and compliance framework. The role ensures that the company operates in line with regulatory requirements, stock‑market rules, data privacy laws, and internal policies—while enabling secure and compliant scaling of our food‑delivery and digital commerce operations.

Key Responsibilities

Governance

• Develop, implement, and maintain corporate governance frameworks aligned with stock exchange requirements and board expectations.
• Manage policy lifecycle : creation, review, approval, communication, and enforcement.
• Support Board Committees (Risk Committee, Audit Committee) with dashboards, reports, and follow‑up actions.
• Ensure cross‑department alignment with governance standards (Tech, Operations, Finance, Commercial).
• Lead the Enterprise Risk Management (ERM) program across the company.
• Identify, assess, and monitor operational, financial, cybersecurity, delivery‑operations, and reputational risks.
• Build and maintain the company’s risk register; track mitigation plans with owners.
• Conduct risk assessments for new features, partnerships, restaurants, delivery models, and markets.
• Perform business continuity planning (BCP) and disaster recovery (DR) oversight with Tech & Operations.
• Provide regular reports to C‑level and board committees on key risks and incidents.

Compliance

Information Security & Data Privacy (in partnership with IT / Security)

Incident & Crisis Management

Training and Awareness

Qualifications & Experience

Job Details

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