Learning Associate, AMZL Transportation Field L&D

Description We’re expanding our Learning team within Amazon Operations! If you’re interested in joining a business where you can achieve amazing results and put smiles on people’s faces, this could be the role for you. The Last Mile Learning Associate works with Operations Managers, Area Managers and associates, constantly improving the long‑term capabilities of the area to which he or she is assigned. The ideal candidate will have excellent communication skills, be comfortable speaking in front of a group as well as one‑on‑one, give and receive feedback effectively, follow up and meet time commitments and deadlines, be goal‑oriented, give insight to area managers, work hard for the success of others, remain customer‑obsessed, demonstrate a positive “can do” demeanor, and enjoy and gain energy from working with others. Measure Associate performance around Safety, Quality, and Productivity by applying learning tools to improve operation metrics. Improve associates’ job‑related skills; develop, maintain and apply learning tools (methods, checklists and skill‑building agreements) to encourage associate development and drive success of peak and non‑peak training plans.

The Learning Associate will achieve this objective by :

Executing all standard trainer tasks as outlined on the Trainer Standard Work Checklist

Delivering network standard training

Partnering with Operations Leaders to evaluate and improve training processes within work areas

Directly coaching associates to improve job performance

Managing training compliance to ensure accurate training records are housed correctly

Basic Qualifications

Bachelor’s degree

Preferred Qualifications

Experience implementing lean principles and process improvement in an operational environment

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