Regional Service Manager - Automotive After-sales

Stellar Hunters is hiring a Regional Service Manager on behalf of a leading automotive group in Dammam, KSA .

About the Company

Our client is one of Saudi Arabia’s most reputable automotive groups, known for its operational excellence and commitment to providing high-quality after-sales and maintenance services. The company is driven by innovation, strong leadership, and customer-centric values across all service centers in the Kingdom.

About the Role

The Regional Service Manager will oversee service operations across multiple centers within an assigned region. The role requires a hands‑on leader who can drive service performance, ensure customer satisfaction, and implement operational excellence strategies in line with company standards.

This position plays a critical role in supervising service teams, maintaining productivity and efficiency, and ensuring compliance with safety and quality standards.

Key Responsibilities

• Lead and manage service operations across multiple branches to meet company targets and KPIs.
• Develop and implement regional service plans and ensure alignment with company strategy.
• Supervise service quality, efficiency, and customer satisfaction within assigned centers.
• Monitor financial and operational performance and recommend improvements.
• Coordinate with national and head office teams to maintain consistent standards.
• Ensure compliance with safety, quality, and corporate guidelines.
• Develop and mentor service managers and technicians across the region.
• Oversee workforce planning, training, and development to enhance productivity.
• Prepare regular performance and KPI reports for senior management.

Requirements

Benefits of Joining

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