Water Safety Instructor (Swim Coach)

Company Description

Aqua-Tots Swim School is a renowned U.S. franchise committed to teaching children worldwide how to swim confidently and safely. Our team strives to create a safe and memorable experience for families, positively impacting children’s lives daily.

AT-WSI Position Objective

Work with the General Manager, Aquatic Manager, and Aquatic Staff on all aquatic daily operations thereby ensuring company core values, customer satisfaction and revenue increase.

Customer Service

• Greet customers when they come into the facility
• Communicate effectively with potential and existing customers
• Build relationships with families and get to know their names and their children’s names
• Handle customer complaints gracefully with a win / win outcome
• Report to the manager if complaints are unresolved
• Lead by example for other staff members by using the customer-focused principle in every customer interaction

AT-WSI Duties

Our Company Provides The Following

Additionally, We Offer

Seniority level

Entry level

Employment type

Full-time

Job function

Education

Industries

Sports and Recreation Instruction

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