Technical Support Professional - M365 Security

Job Summary / Objective

The Managed Services Engineer – M365 Security will lead the design, implementation, and maintenance of Microsoft 365 and Azure-based security and compliance solutions. This role serves as a subject matter expert, ensuring that organizational data, identities, devices, and applications are well protected while guiding clients on strategic security initiatives and best practices.

Key Responsibilities :

• Security Architecture & Controls : Design, implement, and maintain M365 / Azure security controls, to ensure protection of data, users, devices, and applications across the enterprise.
• Develop and align technical security architecture with business and compliance requirements to uphold confidentiality, integrity, and availability.
• Monitoring & Threat Response : Continuously monitor security dashboards, Microsoft Sentinel, and Microsoft Defender solutions to detect threats, respond to incidents, and maintain proactive defense posture.
• Remediate security alerts and vulnerabilities across the Microsoft 365 environment to reduce organizational risk and ensure compliance with internal policies.
• Advisory & Escalation : Act as an escalation point for M365 and Azure-related security incidents to resolve critical issues and guide internal / external teams effectively.
• Advise stakeholders on Microsoft feature updates and security enhancements to improve security readiness and stay ahead of evolving threats.
• Project Involvement : Participate in security projects, upgrades, and client onboarding to provide expert insights and ensure smooth, secure implementation.
• Review compliance center and DLP settings to align configurations with organizational security goals.
• Governance & Documentation : Ensure environments follow documented security standards and procedures to promote operational consistency and compliance with regulations.
• Produce clear reports and recommendations from incident analysis and threat intelligence to support decision-making and policy refinement.

Skills

Qualifications :

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