Information Technology

Responsibilities :

• Monitor ISP lines (DIA) daily to ensure 100% efficiency, prevent downtime, and avoid cloud / server slowness.
• Perform daily checks on network performance and proactively identify potential losses or disruptions.
• Install and configure essential software on new notebooks and PCs including Active Directory (AD), PC Plus, Symantec, Privacy-I, and Ubcube .
• Maintain and configure network equipment across multiple locations ( Riyadh, Jeddah, Dammam ) and ensure accurate network inventory.
• Manage IT assets ( notebooks, PCs, and network devices ) through ITMS , ensuring approvals for all requests and compliance with HQ policies.
• Provide daily IT support and assist with IT tasks, system setup, and program installations.
• Oversee and manage the Global Security Index (GSI) to align with corporate security requirements.
• Ensure compliance with ITSM processes and follow up on service requests to meet SLA requirements.

Requirements :

Job Details

We are seeking an experienced Information Technology Operations Manager or Incident & Problem Management Specialist to join our team.

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