Quality Operations Coach.Regional Quality - Dammam

Job Purpose : Responsible for the implementation of product quality compliance in the region (Retail Stores, Central Bakery & Fresh Vendors facilities) by conducting quality coaching visits to comply with regulatory authorities' instructions & company internal standards.

Key Accountabilities

• Product Quality Coach Program

Execute the Product Quality Coach Programs for Pandas Retail Stores, Facilities, and Omnichannel to ensure highest Product Quality are met, and comply with Panda standard.

Implement Supplier Quality audit programs for private label (Food & Non-Food Vendors) and Fresh (i.e., Fresh meat, chilled meat, Produce, Deli etc.) by conducting audits to verify the supplier compliance with the standard requirements to protect customers from potential food safety hazards.

Investigate customer complaints and NCRs, analyze the collected data, submit it to the Quality Operation regional Manager for further action to close the issue with proper corrective actions.

Monitor pest control and Hygiene service activities at stores and Facilities.

Contribute in developing quality training materials and conduct training sessions for all targeted employees to improve their knowledge and performance standards.

Qualifications

Bachelor's degree in quality, Food Science, Microbiology, Veterinary Medicine, Agricultural Engineering, Chemical Engineering, or any other relevant field is required.

Professional Certifications

Minimum 3 years of experience with (1) year at an Audit and Quality position.

Key Competencies

Skills

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