Client Account Lead

Role Overview

As a Client Account Lead (CAL) as the Associate Director within Accenture’s Financial Services Client Group, you will play a pivotal role in driving client engagement, fostering strategic relationships, and delivering innovative solutions tailored to the unique needs of financial services clients. This role offers an exciting opportunity to leverage your expertise in account management, strategic planning, and client relationship development to create meaningful impact and drive business growth.

What will you do

Ignite your passion for client engagement! As a Subject Matter Expert with deep knowledge and experience in financial services, you will utilize your influencing and advisory skills to engage with multiple teams and stakeholders. You will be responsible for making strategic decisions that impact various teams while providing innovative solutions to complex business challenges. This role offers an exciting opportunity to leverage your expertise in Account Management and contribute to meaningful client relationships.

Key Responsibilities

• Lead complex, cross-functional engagements to drive client expansion and deliver tailored solutions aligned with clients\' business objectives.
• Define and sell solutions that address the unique challenges and opportunities within the financial services industry.
• Build and lead diverse teams to successfully deliver innovative solutions, ensuring alignment with client goals and expectations.
• Address delivery challenges to meet service level agreements and maintain high standards of client satisfaction.
• Enhance client satisfaction through strategic relationship management, acting as a trusted advisor to senior client stakeholders.
• Utilize advanced proficiency in strategic planning and market analysis to identify growth opportunities and drive business outcomes.
• Develop and execute account sales plans to achieve revenue and profitability targets.
• Monitor and analyze performance metrics to ensure continuous improvement and alignment with client objectives.

Job Qualifications

Preferred skills

About Accenture

We work with one shared purpose : to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces. Join Accenture to work at the heart of change.

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