Senior Technician

Overview Job Summary : responsible for accurately and skillfully carrying out the repair, service, and diagnostic work of brand vehicles, ensuring compliance with manufacturer and industry standards. Supports the Service Manager in the efficient operation of the service facility, delivers a high level of customer satisfaction through direct interaction, and provides technical coaching to the workshop team to maintain high standards of knowledge and workmanship.

Responsibilities

Carrying out repair, service, and diagnostic work of brand vehicles in compliance with manufacturer and industry standards.

Support the Service Manager in the efficient operation of the service facility.

Deliver a high level of customer satisfaction through direct interaction with customers.

Provide technical coaching to the workshop team to maintain high standards of knowledge and workmanship.

Qualifications / Requirements

Strong technical and diagnostic skills in motor vehicle repair and maintenance.

Ability to use manufacturer and dealership systems (databases, technical tools, and computer packages).

Effective communication and customer service skills for direct interaction with customers.

Ability to coach, mentor, and support junior technicians and team members.

Strong organizational and problem-solving skills with attention to detail.

Knowledge of workshop safety, environmental, and compliance procedures.

Company SAMACO Automotive is the exclusive dealer of top brand automobiles including Audi, Bentley, Bugatti, Pagani, Lamborghini, Skoda and Porsche, in addition to Volkswagen automobiles, trucks and buses.

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